I would like to touch upon how terrible your flight and consumer service was these days. Flight 4425 was suppose to depart at five pm from DC and have to Atlanta. We didn’t get off from DC until finally 6:twenty pm. We have been told it absolutely was likely to be a 10 moment hold off but we in no way boarded the plane until finally way later. Then the pilot said there was no hold off Irrespective of remaining delayed forty five minutes after which had us sit around the runway for over 35 minutes. I fully grasp you haven't any Command above the turbulence we expert but we arrived in ATL plus they didn’t Use a terminal for us to unboard.
AA shed my baggage in Miami by not acquiring it with me on my flight to Talahassee, Fl and Once i lodged a grievance they gave me a file locator to examine position. It took three times for getting my luggage And that i needed to journey to Panama City Aprt to acquire my luggage after Tallahassee Aprt bought it and despatched it to Atlanta then to Computer system by Delta.
Possessing just accomplished (3/eighteen) a flight from Miami Airport to Philadelphia, we observed the service within the Miami Airport with the American Airline people wasn't in keeping with efficient or professional service. We were given incorrect directions to our check-in spot, on the other hand after we had to acquire in line for the protection Verify. We have been despatched to the incorrect place for that function.
I not long ago flew to Fort Lauderdale on February eighteen, 2016 on The ten am flight from Philadelphia. One of several stewardesses was a lady named Kim who had been a stewardess for a long period on American. I had been traveling with my daughter and her four month previous newborn and had a number of carry on baggage in addition to a bag to the pumping and nursing bottles. Kim was superb, these types of a fantastic help with a lot of things throughout our vacation which includes but not restricted to acquiring over the flight, obtaining the bags to the overhead compartments, having us products we wanted in the flight and having out of the visit flight with our baggage.
I too had an complete nightmare of the flight with them. I filled out their 1500 phrase grievance kind by cutting it all the way down to the point that even I did not have an understanding of what I had gone through.
I’m crafting to express how discontent I am With all the way American taken care of flights on April 29, 2016. My flight 3848 planning to Memphis, TN from DCA was cancelled following getting delayed 4 six several hours. I was flying to some rehearsal evening meal and a marriage the following working day And that i skipped both activities. The next day I had to fly to charlotte after which you can to Memphis and also to top rated it off bag didn’t come within the flight with me and I don’t know why.
Rather than a repeat of the, It appears the weather need to be watched nearer. There's as of now a eighty% probability of rain, storm, achievable twister outbreaks.
I'm able to’t express that A lot for your airport staff in Denver.My AA flight was delayed leaving Ohare and by the point I acquired to Denver, the Frontier airplane to which I had been booked by Orbitz experienced left And that i skipped my flight.
British Airways don’t make it possible for us to utilize the lounge facility in London.This undoubtedly will take absent the pretty privileges we imagined we had attained through the years.
on oct,21 I had been returning house from dallas tx to Greensboro n.c. on fligt aa3071 even though on my assigned seat a cockaroach was within the front seat before me the person sitting close to me observed it to we known as the fligt atendent and wouldn't occur untell several requires her attention the brot a man to return Examine an just explained its ok and remaining we had to experience all of the way dwelling questioning where by that cockaroach was and had been did it go it had been an exceptionally discusting journey but needed to take it again home .
When checking in at IAH, the workers powering the AA desk were being all chatting and discussing holiday. They appear irritated that we experienced a lot of baggage. The extra perform was getting inside their way. This was not how I anticipated to begin my journey.
I will say she(AA) uncovered a later on flight for me on Yet another airline,which I so appreciated,but she surely could have a lot more nice in dealing with me.
When I got for the complimentary lodge that American setup for me, I called 800-433-7300 and talked to an agent there who, to my shock was struggling to see flights which were offered on USAIR. She advised me there were no open up seats on any on the early USAIR flights. I was online and could see that there were available flights. I truly booked a flight to confirm it to her.
I not too long ago had a flight cancelled by American Airways and stood inside a line for forty five minutes to receive rebooked on An additional flight. I had been shocked to discover which the gate agents did not Use a see in the offered USAIR flights.